FAQ'S
FAQs
1. How do I place an order on Hayyan Bazaar?
Placing an order is simple! Just browse through our categories, select the product you want, and click "Add to Cart." Once you're ready, proceed to checkout, fill in your delivery details, and choose Cash on Delivery (COD) as your payment option.
2. Do you deliver outside Pakistan?
Currently, we only deliver within Pakistan. We aim to provide fast and reliable delivery across the country.
3. How long will it take to receive my order?
Orders typically take 4 to 7 business days to be delivered, depending on your location. You will receive a tracking number once your order has been shipped.
4. Can I track my order?
Yes! After your order has been shipped, If you need the tracking ID, you can message us on WhatsApp, and we’ll provide it to you.
5. How can I pay for my order?
We offer Cash on Delivery (COD) as the only payment method. You can pay the total amount in cash when your order arrives at your doorstep.
6. What should I do if I receive a damaged or incorrect item?
We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer support team at hayyanbazaar@gmail.com or call +923297026374 within 7 days of receiving the order. We will arrange for an exchange or return.
7. Can I return or exchange an item?
Yes, we offer a 7-day return policy. The item must be unused, in its original packaging, and in the same condition as received. To initiate a return or exchange, please contact us at hayyanbazaar@gmail.com.
8. Are there any hidden shipping charges?
No, we do not hide any shipping charges. The cost of shipping is calculated at checkout, and sometimes, we offer free shipping on select items or promotions.
9. How do I contact customer support?
You can reach our customer support team via email at hayyanbazaar@gmail.com or call us at +923297026374. We are here to help you with any questions or issues.
10. Do you offer discounts or promotions?
Yes, we offer various discounts and promotions from time to time. Stay updated by subscribing to our newsletter or following us on social media to get the latest offers.